FAQ - Frequently Asked Questions

A: For customize size,we need about 7-12 business days to make the costume, and one week for shipping. For the ready-to-ship item, it will take 2-3 business days to process order. If your need is time sensitive, please email us.

A: Yes, we will add it thru the order number and send you the email.

A: We can’t guarantee you won’t be charged since it is random. Also, it depends on the policy of each country or region. Please kindly note that the buyer should be responsible for the customs duties. If you have any specific questions about the customs duties, please feel free to reach out to us by email.

A: We usually use FedEx, DHL, UPS, or EMS, if you have requirements, just email us.

A: You can leave a message about the date you need it by, or you can send us an email about that, and we will respond to you soon.

A: Neither of them, it is a special size. So your usual size will not apply here. Please measure yourself carefully, and please double-check the size chart that corresponds to the product page to make sure the size matches your height, chest, waist, and hips.

A: Be aware that the size chart reflects the body’s dimensions and not the clothes themselves.

A: To obtain more precise measurements ensure that you are wearing thin, tight clothing so that any dimensions taken are as close to your body shape as possible. There is a very small margin for error. For more accurate sizing, you are advised to get someone to help you if possible. Measurements can be taken in either centimeters or inches.

A: While we do have an extensive selection of kids cosplay costumes, with bespoke size choices, the adult outfits can also be ordered for your little heroes. However, these will all need to be customized size orders except the size 3XS and 6XS can work.

A: The one of U.S. U.K. EUR. China or MM.