Payment & Shipping
SHIPPING INFORMATION
Order will be processed within 24 hours after payment made.
Estimated Arrival Date = Processing Time + Shipping Time
We strongly suggest that place your order at least 2-3 weeks before the date you need. If any question, please feel free to contact our customer service service@urcosplay.com
Processing time:
Our items are handmade, it will take following time to processing:
- Cosplay Costumes: standard size: 4-7 business days, custom size: 10-20 business days.
- Accesories: 4-7 business days
Shipping Time:
1: Economy shipping: provided by USPS,EMS,FedEx etc. For use with low weight costumes such as tights only. It takes 7-15 business days for shipping.
2: Standard shipping: provided by UPS,DHL,USPS,CNE,TNT, etc. It takes 5-10 business days for shipping.
3: Express shipping: provided by UPS,DHL,USPS,CNE,TNT, etc. It takes 3-5 business days for shipping.
CANCELLATION POLICY
Please request a cancellation within 12 hours of purchase as our team does their best to process your order as quickly as possible.
PAYMENT METHOD
We accept Paypal as payment method, through Paypal you can pay with debit card and credit card.